clipper pending passes

RTC Card and Accessibility. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. The most you can load online at any one time is $255. This is separate from confirmation of payment. Monthly passes are for a specific calendar month and must be loaded to your card before the pass expiration date. Note: These locations cannot replace RTC cards or cards associated with an employer, school or other institutional program. Get Morning Report and other email newsletters. and our Learn more about Clipper START and how to apply here. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, except SFO where only paper tickets are sold as of October 2022, Some purchasing limits applyas outlined on our sales page, 2023 San Francisco Bay Area Rapid Transit District, Open the Wallet app and press the plus + icon, Open the Google Pay app, scroll down until you see the Discover section. Select "Transit card" and "Add Clipper card". questions, log in to your account. Email: FanAssist@Clippers.com. Contact your programs administrator for instructions on replacing a card. Yes, our San Juan Clipper fast ferry can accommodate standard manual wheelchairs and has a standard manual wheelchair accessible restroom onboard. After that, Clipper will not charge you untilafteryou tag your card and load your pass on it. #16 of 92 Boat Tours & Water Sports in Seattle. Buses can take another day or two to receive your order because they have to connect to the server in the bus yard. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. Can I load value on my mobile phone at a transit agency ticket office? If you are not on the boat 15 minutes before the boat is scheduled to leave, you forfeit your seat and your fare. BART. Bay Area Bikeshare users who use Clipper cards will also need to keep their plastic cards to unlock bikeshares. What if my Auto-Reload payment fails and/or the card reader says BLOCKED BAD DEBT? Most cell phones work just fine in Victoria, but some cell phone carriers charge additional fees for roaming and data without a Canadian or international phone plan. You can use them to load and reload cash value and passes and take advantage of any available transfers. Yes. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. You will not necessarily be charged every time you tag, but it validates your fare and serves as your proof of payment, so be sure to tag on every time you board (you may need to tag off for some agencies). It currently shows I have the amount in the pending passes area but shows I have it in cash value. Comfort VIP Best of the best seats in Comfort Class! This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. Clipper cards are accepted on BART, Caltrain, Muni, Santa Clara Valley Transportation Authority, AC Transit and Golden Gate Transit & Ferry. If your next order will cause your Clipper card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. When you set up Auto-Reload or load value to your card online or by phone, you have 6 months from the order date to tag your card to a Clipper reader to load cash value and 31-day passes. See the Apple Pay How-To page for more details. All rights reserved. 5 6 6 comments Best Add a Comment BooksandPandas 1 yr. ago I would give them a call! Phone. Hop on our sleek, high-speed FRS Clipper catamarans for a relaxing and scenic cruise experience. However, they will need to keep their plastic cards for proof of eligibility if asked by a fare inspector. On board the Victoria Clipper V ferry, A selection of locally-sourced meals, such as handmade sandwiches, yogurt parfaits, muffins and light snacks available for purchase on board. HVD applies only to BART rides. For more information, please see our Seattle-Victoria fast ferry schedule. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. If you need a new Clipper card, save $3 dollars and use Clipper with Apple Pay and Google Pay on your phone or Apple Watch. Q&A: Highway 101 express lanes opened Friday. See the, To add a card to your Android phone, open Google Pay and click the + sign. Vista Class Located on the upper deck of the vessel, Vista Class offers leather seats with top deck panoramic views as well as ample table seating for small groups. We strongly encourage customers to take advantage of the time to unplug from technology! The terminal is located Victorias Inner Harbour at 254 Belleville Street, which is about a block from the Hotel Grand Pacific. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. Q: Im taking VTA, and *ding*: you are down to less than $1 on your Clipper card. You can get BART HVD tickets only by setting up Auto-Reload or purchasing them through your transit benefit program. Answer: If you are referring to a cash balance, then per Jon Guan's answer (and the Clipper FAQ), no it does not expire. If your card is registered, contact us so we can block your card from further use. It currently shows I have the amount in the pending passes area but shows I have it in cash value. Why not? You will select your seats when making your booking. Muni Fares & Passes. Select an amount of cash value or transit pass you want to load, and indicate you want to Auto-Reload this value. Upon arrival in Seattle, you will pass through U.S. Customs to verify any purchases made on the trip. Most card readers are updated within a day, but please allow up to 5 days for readers on buses and Muni light-rail trains to be updated. If you already have a card, you can choose to set up Auto-Reload when you load value online. View vessel seating chart for San Juan Clipper. Enjoy the convenience of booking the entire trip all at once. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. To order a Clipper card, visit Get Card. Once onboard the vessel, an announcement will be made to retrieve parking validations at the galley. You can order a card and value online but note we can only mail cards to domestic addresses. learn more. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate. I recently registered my card but for some reason my card is 'still pending' and tomorrow is going to be the 5th day. 213-204-2900. When will I be charged for my Auto-Reload value? The card reader at Caltrain stations. There is a 50 cent surcharge per trip for paper tickets. Call our Clipper Pacific Northwest travel experts at 800-888-2535 between 7am-7pm PDT (Mon-Fri). Use the same ticket when you exit. I called Clipper, and after a 60-minute hold on a 75-minute estimated wait, the polite customer service rep started the process to restore the missing money, telling me, If you have no activity for six months, it gets deactivated., In a pandemic, with 90% of tech working from home, even the Clipper rep admitted to driving to work, because being on transit with other people is scary., Clippers terms state that after three years your card is inactive, but theres something weird about Undelivered Order Transaction ordering products or cash value that is not added to a Card for more than 180 days after payment has been received., Pardon my anger and incredulity: Clipper will abscond with my balance? You can add value to your card or make other changes to your Clipper account by using our automated phone service or the Clipper website. Seniors age 65 and over get62.5% off with a Senior Clipper card. ), the DO WHILE construct terminates and control passes to the statement immediately following the ENDDO. Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must tap your card to a card reader to load the Go Pass within 180 days (Note: This counts as your tap on). To find the cost of a particular BART trip, use the BART Fare Calculator. Key Clipper information translated to Spanish. This page includes how to tag, card issues, and visitor info. When booking online, please mark the box noting that a guest will require wheelchair assistance and contact us with any questions so that we may add a note to your reservation. Log in to your Cilpper account with the email address we have on file and provide an updated email address. Check out our virtual tour of the Victoria Clipper V! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There is a 50 cent surcharge per trip for Blue tickets. Limited-use tickets can only be used for one-way and round trips on Golden Gate Ferry and Muni and provide no transfer discounts, but youth, senior and disabled riders can purchase discounted tickets at ticket machines. SAVE on your Victoria Clipper ferry ride when booking a Seattle to Victoria overnight hotel package! Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code. She went from going into the office four days a week via Caltrain to working from home, because, well, you know COVID. No, transit agency ticket offices cannot load value to mobile phones at this time. Visit clippercard.com and buy online. Picking up your value means loading the value on your card after youve placed an online or phone order. For more information, visit Sales and Service Locations. BART trips outside Embarcadero station to Balboa Park station in San Franciscoare charged full fare. The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another. How can I set up my card to automatically reload? Three beeps and a red light means your card wasnt accepted. This is just another barrier to transit: an opaque payment system. Both discount and regular Clipper cards can be ordered and managed online. You can obtain parking validation tickets from one of our agents in our Seattle or Victoria terminals or onboard the vessel. Load a Clipper card onto your phone and pay with Apple Pay or Google Pay. You may also bring other food onboard, but no outside alcohol may be consumed onboard. International travelers, including Canadian citizens, will need proof of being fully vaccinated against COVID-19. When you tag and board SMART, your card will initially be charged the maximum SMART fare of $11.50. You may also call us at 1 (800) 888-2535 (7am 7pm PT, Mon-Fri) and a reservations agent will return your call to assist you as soon as possible. Clipper is a regional transit card that can be used on all transit in the Bay Area. Check Clipper News for holiday or modified hours. Phone. Log in to your account to add a Backup Payment method. I was charged the wrong fare. An email notification will be sent out 7 days prior to travel as a reminder for check-in. While Clipper is used to pay for BART, it is not a BART product. Some transit agencies charge fares based on distance or zones. If you are going to ride the Cable Car,ferry, or buses, put Clipper on your phone. If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. Learn more on our luggage policy. Tickets Season Tickets Miniplans Member Center Ultimate Clips Pass Group Tickets Suites. Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. Youth 5-18 years old get 50% off with a youth Clipper card. It is charged for those who enter a station, ride a train, and then exit the same station. News; Twitter Twitter, Opens . Try tagging your card again. When I tag my card, what do the beeps and lights mean? Select machines accept credit and debit cards. The correct fare will be automatically deducted. Log in to your Clipper account to add backup payment. A single beep and a green light means you paid for your ride. How long do I have to pick up the value before it expires? Please note that the voucher is not valid for seeing a specific whale species and is also not valid for a cash back exchange. BART is primarily selling paper tickets from the vending machines. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. The excursion fareis $6.40 for Clipper and $6.90 for paper tickets. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Skip the side navigation menu and go to the main content. Comfort Class Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments. Find your service: AC Transit. In your Clipper account, select"Add Value" and selectTransit Pass then BART and then the amountof HVD you want. Once you hear a single beep that means youve paid your fare and are good to go! But if you tag off, Clipper will return the difference of $6 to your card. As others have said, it's RFID interference with other cards that's likely the problem. Privacy Policy. New to Clipper? Learn more about using Clipper on your phone. If you hear two beeps, your value is low. If you tag again outside of the cancellation window, you will be charged the maximum one-way fare. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. This page includes when value is available, online orders, different types of value, and blocked cards. Clipper defines a child as 11 years and younger, but hotels and tours may have different child ages. Can I get a card at an airport? Clipper is now available throughApple Pay and Google Pay. Call Clipper Customer Service at 877.878.8883, TDD/TTY 711 or 800.735.2929, to request reimbursement of any cash fares you feel have been mistakenly charged to your card. Please plan accordingly and allow sufficient time. Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. For your guests traveling to Canada, please read our ID and Requirements page carefully before booking travel. Pre-boarding is available on most departures if you need a little more time to settle in, such as familiestraveling with childrenages 5 and under and those with difficulty walking. There's no need to open an app. You can load up to $300 on a Clipper card. You can use cash value on all transit systems that accept Clipper. Once you do that, it will show up in your account. LOOP, by contrast, prevents execution of statements within a DO WHILE based on an intermediate . Your mobile wallet will display purchase options for your selected Clipper card. If you set up Auto-Reload for cash value, when your balance falls below $10, Clipper will automatically reload you card when you pay your next fare. To find out more information about replacing an RTC card, please visit 511.org. What happened to my order? U.S. Immigration . The terminal is located on Alaskan Way at Pier 69. Clipper: Clipper is the all-in-one transit card for the Bay Area. Clipper Navigation, Inc., is a subsidiary of Frde Reederei Seetouristik based in Seattle Washington, that provides multiple transportation and vacation packagesmany of which are offered under the name Clipper Vacationsincluding hotel and tour packages in Victoria, Seattle, Vancouver, Friday Harbor, Portland, Whistler, the Canadian Rockies and Kelowna. We recommend arriving at least one hour before your ferrys departure. As others have answered, you can put a monthly pass for the current or upcoming month on your Clipper card, depending on the transportation system. 2,123 Reviews. 3 1 1 Sponsored by Beverly Hills MD How to: Fix thinning brows. Please note that all passengers arriving in Seattle from Victoria will then go through a final clearance by U.S. Customs and Boarder Protection at the Seattle terminal. The new Clipper Card App, was recently released to the iPhone over the previous weekend of April 16 2021 and released to Google Play in May 2021 If a user transfers their physical card (Including EasyPasses) to their digital one, the physical card is automatically turned off. Im so glad that I dont have to go into the office the last two weeks. Since our boats travel far from the shore on portions of our journey, we are unable to offer Wi-Fi onboard our vessels. Within each class, there are upgrade sections as well. Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or, Get an adult, Youth or Senior Clipper card, Replace lost, stolen, damaged or defective cards. The top outdoor viewing deck of San Juan Clipper is open and available to all guests during our trips and has bench seating but is not used for reserved seating. So if your primary funding source is declined, your order will be charged to your backup card. To use your plastic card, locate the Clipper reader and tag it by holding it flat against the Clipper logo. The Clipper call center is open Monday through Friday, 7 a.m. to 7 p.m., Saturday 7 a.m. to 4 p.m. You may experience longer than normal wait times. Key Clipper information translated to Spanish. Report a lost, stolen, damaged or defective card and discuss replacement options. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. See the Google Pay How-To page for more details. Please plan accordingly and allow sufficient time. While paper tickets willno longer be available for purchase at stations except SFO, riders are stillable to use the paper tickets they already have to enter andexit through fare gates. This means we couldnt process your payment for automatic reloading. This means we couldnt process your payment for automatic reloading. This is separate from confirmation of payment. Will the toll lanes reduce traffic jams? Clipper's terms state that after three years your card is inactive, but there's something weird about "Undelivered Order - Transaction ordering products or cash value that is not added to a Card. STANDARD Fares Round-Trip only: Standard fares are fully refundable for cancellations received 2 or more days prior to travel, non-refundable within 48 hours of travel date. 877.878.8883. What if my Auto-Reload payment fails or the card reader says "BLOCKED BAD DEBT"? This page includes how it works, mobile payments and Clipper mobile app. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. Opens in new window. Be sure to call your bank and credit card companies before departing to avoid any surprise charges and to inform them of your travel plans to prevent your card from being deactivated. This rate is automatically adjusted when you add a hotel to a ferry booking or book a package. For a quicker response, we strongly recommend reaching out via our contact us form. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. Follow these step-by-step instructions on how to add value to Clipper in Apple Pay and Google Pay. Your session is about to expire due to inactivity. ADVISORY: Please refer to the Waterfront Seattle website and WSDOT website for updates and directions ahead of your planned travel and allow ample time for arrival to our Wall Street parking garage. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. Departure times, terminal locations, check-in and boarding, luggage, ID requirements and more. You can travel from SeaTac Airport to Seattle Clipper terminal the following ways: We strongly recommend arriving one hour before departure time for your sailing. Effective October 1, 2022, all travelers entering Canada, regardless of citizenship, no longer have to: Submit public health information through the ArriveCAN app or website Provide proof of vaccination Undergo pre- or on-arrival testing Carry out COVID-19-related quarantine or isolation Monitor and report if they develop signs or symptoms of COVID-19 upon arriving to Canada. Please visit theUS Homeland Security websitefor more information. You can only order a BART high-value discount ticket by setting it up for automatic reloading, and again, Clipper will reload the ticket you order after the balance falls below $10. In addition, we offer a full range of beverages options, including locally-distilled spirits. If you don't have a pass on your card, it will deduct the discounted fare from the cash value on your card and apply any appropriate transfer discount. You have up to 6 months to spend down your balance, so you can load the funds. What is the maximum amount of cash value I can load on my Clipper card? Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. The garage offers parking forONLY $10 per calendar day! You can also modify your booked seats at anytime by visiting our seat selection portal. 2020, Metropolitan Transportation Commission. When traveling between Canada and the United States, it will be necessary to pass through Customs and Border Protection at the border. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). Huh? Be sure to review the paper ticket fare chart at the station. Clipper on VTA EZFare VTA's EZfare app has been replaced by the Bay Area's regional transit fare payment app, Clipper. In Seattle, the nearby Bell Street Pier garage is located at 9 Wall Street, directly across Alaskan Way from the Edgewater Hotel. We will automatically send a declined payment notice to the email address in your Clipper account. If the condition evaluates to false (.F. See the, You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the plus + icon. At check-in, bikes must be stripped of any packs, tire pumps, water bottles, etc., and a Bicycle Acceptance waiver must be completed and signed by the passenger. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. 4 yr. ago. The RTC Clipper card is a version of Clipper created for passengers under 65with qualifying disabilities to provide 62.5% off. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code and select Save. Should you want to change your booking in any capacity, a $30 USD fee will be charged and you must contact us to modify your booking. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. What if I buy a new 31-day pass before my current pass expires? This happens automatically, with no disruption in your ability to use Clipper. Center your Apple Watch display over the "Tag Here" graphic on the screenyou might have to hold still or rotate your wrist to align the device properly.

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