eastbourne hospital admissions

Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Those series are affected are indicated in their catalogue entries. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. We will publish a report of our overall findings when we have completed the national inspection programme. Any other browser may experience partial or no support. If you provide contact details, we will be in touch about your request within 10 working days. Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. If you have any dietary requirements, please speak to the nursing staff and they will assist you. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. Every effort will be made to find an appropriate bed in a single sex area as soon as possible dependent on your clinical requirements. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. Learn more about PALS. They treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. The trust had made clear improvements to the way health records were managed across the organisation. Conquest Hospital Our rating of this service stayed the same. Published Signposting was not dementia friendly and did not accommodate visual deficit needs. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . Published Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. the service is performing badly and we've taken enforcement action against the provider of the service. Comprehensive risk assessments were carried out on patient admission and kept in the patient records. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. The trust rate of surgical site infections (SSIs) was better than the national average. The service took account of children and young peoples individual needs and made it easy for people to give feedback. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. Get alerts when we inspect. This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. Trust audits taking place were adult asthma, dementia, diabetes foot care, end of life care, falls, Parkinsons disease action, pulmonary rehabilitation, and cardiology and staff were aware of audits taking place. Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. Medicines management had been added to the safety thermometer as an additional performance measure. They will help you evaluate transportation services for your patient/client to . Staff recognised incidents and reported them through the electronic reporting system. Managers monitored the effectiveness of the service and made sure staff were competent. We support protected meal times. This was demonstrated through consistently poor audit results despite governance interventions. They provided emotional support to patients, families and carers. There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. HE 55 St Mary's Hospital: admission and discharge registers; 1947-1957 . Demand for mental health services far outstripped capacity. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. Any women that developed complications during labour were transferred to the acute unit at Conquest Hospital. The trust had been sent a letter by the Secretary of State congratulating them on being one of the most improved emergency departments nationally. 0300 131 4500, Bexhill Hospital Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. Clinical outcomes were monitored and were similar to units of similar size. Alongside the falls assessment an individual needs assessment is completed. Conquest Hospital On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. We observed safeguarding folders, which identified the safeguarding lead and the referral process. The service made it easy for people to give feedback. Provide SDEC services at least 12 hours a day, 7 days a week. 0300 131 4500, Admissions Unit Eastbourne DGH Information for the day of your surgery, Admissions Unit - Eastbourne DGH - Information for the day of your surgery. Visiting times: 2.00pm - 8.00pm. A robust governance system was being introduced. TN40 2DZ. Give feedback on care at this service. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. . In the same survey the trust performed in line with the national average for 13 questions relating to how they involved patients in their care and worse than the national average in 11 questions. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. . The service provided mandatory training in key skills to all staff and made sure everyone completed it. We visited the telephone triage area and the community midwives office. Patients and relatives told us that they were treated with dignity and compassion. We saw staff monitor patients national early warning signs (NEWS) scores and discuss patients within safety huddle meetings that had consistently high scores. Mental health services were provided by another trust. The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. Hospital admissions (narrow measure) to be similar to national average by 2026 (Appendix 2.3) Alcohol specific mortality in Hastings to be similar to the East Sussex average . We told the trust they must ensure consultant cover meets the minimum requirements of 16 hours per day, as established by the Royal College of Emergency Medicine. In addition patients consistently spent longer in the emergency department than the national average. We observed clear referral pathways for patients who were displaying or had mental health conditions. Overview. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. Systems and processes were in place to assess, monitor and manage risks to patients. Please visit our Insurances Accepted page to learn more. Staff knew where to access support and information. 0300 131 4500, Eastbourne District General Hospital This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. We rated it as good because: Published Seaford, The practice development nurse also supported healthcare assistants to achieve the national care certificate and had helped to develop a new initial training and support programme for newly qualified nurses. Call us today, 24/7, for a free, confidential assessment . There were times still when patient records were not available for pre-assessment clinics and consultations. They were visible and approachable in the service for patients and staff. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Staff knew how to contact the safeguarding team within the hospital and explained clearly how to make a safeguarding referral. There may be occasions when the only bed available is in a mixed sex area. Daily checks of essential equipment were taking place with records available to confirm senior oversight of equipment checks occurring. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. This may not apply if you are coming in for day surgery or minor procedures, or in areas that require specialised care for example the cardiac unit and intensive care unit. The unit operated 24 hours a day for low risk mothers. Please speak to the nurse in charge of your care or area. Practice changed where required improvements were identified. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ Staff completed and updated risk assessments for each child and young person and removed or minimised risks. 01323 645 555 View details. Our rating of the service was good. Quality improvement work had begun within speciality clinics and there were plans to develop this across outpatients as a whole. If your medication is not in stock then you may be issued with a prescription to obtain from a pharmacy. Further information about reducing the risk of falling while in hospital is available; please discuss this with your nurse. We found there was strong and clear leadership capacity and capability. Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. Staff delivered patient care in line with evidence based care and best practice guidance. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. Your friends and relatives will be able to call you directly (charges apply). The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. The service had enough staff to care for patients and keep them safe. Records were clear, up-to-date, stored securely and easily available to all staff providing care. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. We inspected the Maternity service as part of our national maternity inspection programme. Our rating of the Eastbourne Midwife Unit was requires improvement. Moving patients at night is only done in an emergency. There's no need for the service to take further action. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. Staff felt able to raise concerns, report near misses and report incidents. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We accept all major insurances as well as Medicare and all AHCCCS plans. It will also include any special instructions personal to you. Records for patients with mental health needs required improvement to assure us of patient safety. Other series are not available for consultation until 30 years from the last date of the document. Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. 27 February 2020. East Sussex Healthcare NHS Trust. The plan for your discharge from hospital will start on your admission to hospital. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ 1 - 20 of 32 Intermediate /after hospital care services in Eastbourne. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. 192.com Business Directory - your top resource for finding Hospitals listings . the service is performing exceptionally well. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. The programme aims to give an up-to-date view of hospital maternity care across the country and help us understand what is working well to support learning and improvement at a local and national level. Leaders and staff understood and knew how to apply them and monitor progress. People could access the service when they needed it and did not have to wait too long for treatment. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. Staff kept detailed records of children and young peoples care and treatment. The reason for these was not documented in most cases. There were clear and effective processes for managing risk and performance. Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. Acute Admissions Limited Headquarters. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. Call us today, 24/7, for a free, confidential assessment. Staff truly respected and valued patients as individuals. Admissions FAQ . You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. Browser Support Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. There were systems in place to support learning, improvement and innovation. Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. Patients' records are not available for consultation until 100 years from the last date of the document. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. we have taken enforcement action. Please give these to a nurse. Matrons assistants support matrons with the clerical side of their job such as monitoring training compliance, collecting, and collating data for clinical audits. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. There were some issues with the structural maintenance of the hospital. Incidents were investigated by senior staff with lessons learnt shared across the trust. Infection prevention and control standards were variable. Staff showed compassion when dealing with patients and protected their privacy and dignity. there are some services which we cant rate, while some might be under appeal from the provider. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). Where healing starts andthe road to recovery begins. It also has seven maternity beds in a midwifery led maternity unit. The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. 0300 131 4500, Provided and run by: Any addresses or telephone numbers that you might need. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. We saw staff interacting in a caring and dignified way with patients with ill mental health and learning disabilities. Each report covers findings for one service across multiple locations. The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival.

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